Salesforce Trailhead: Approach with Caution

Proceed to the Salesforce Trailhead with caution

As a former member of the Trailhead team, I am hesitant to write this, but I think it is an important thing for people to be aware of. If you have been using Trailhead for longer than a year, then you need to be aware of these pretty serious limitations.

While you can retake challenges for badges and projects, you cannot do so for Superbadges. More importantly, once you complete a badge, you have no way of knowing that the content for that badge may have been significantly updated. As in, all the content you understood when you completed the badge, is no longer relevant.

As I am sure you are aware, Salesforce does major releases three times a year. When they do, they prepare comprehensive release notes and the Trailhead authors are instructed to review these notes and update their content as necessary. That part is great. What is not great is that you as a consumer of Trailhead content have no way of knowing that the content was updated (without revisiting EVERY badge you have earned to examine the content).

The badge itself just indicates that it was completed on a certain date. As in the image below of a badge I completed in 2015. This badge has since been significantly updated and the content that was once relevant when I completed the badge is VERY different.

Trailhead badge completed in 2015 that now has VERY different content

How do you know that you are aware of the latest features and updates to the platform? Well, it is up to you to pick through the release notes and then cross reference any Trailhead content that you may have completed. Nice, right?

Just wanted to make sure everyone was aware of this (what I consider to be) serious limitation. I hope the team is actively addressing it. I would say I know, but they don’t talk to me since I left the team.

5 comments

  1. I am afraid I do not have access to such things, but imho, there needs to be more transparency, regarding this issue on the part of the Trailhead team. Just my two cents.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s