This week is Dreamforce and this year it is all about Agentforce. Agentforce replaces Einstein CoPilot introduced at last year’s Dreamforce. Rather than just assisting employees, agents built with Agentforce will operate autonomously and able to do fairly complex tasks. Watching the keynote yesterday, I have to say the demos they did were very impressive.

Agents built with Agentforce are kind of like a chatbot on steroids. Much better than the chatbot Copilots introduced last year.

The conference continues today and tomorrow. If you have some time, you might want to go to Salesforce + and signup to watch for free. You can check out the schedule for today and tomorrow.

There are many things to see, but today I would suggest checking out the Agentforce keynote at 11am (CST – right after standup). There will also be another one in an hour called Meet Agentforce.

Rather than charging per license, Salesforce will charge $2 per conversation. It is intended essentially to replace some service workers, sales reps, merchandisers. It can even act as a sales coach, personal shopper or buyer agent.

If you don’t have time to watch and just want to know what Agentforce is, check out this Trailhead Quick Look. Also, you can create an agent yourself with this Build your First Agent with Agentforce.